The Advertisement Fees and Vendor Management Portal is an official online single-window portal developed and operated by the Urban Local Bodies (ULBs) of Jharkhand under the Jharkhand Local Bodies Advertisement Regulation 2017 (JLBAR - 2017).

This Privacy Policy describes how the Portal collects, uses, stores, and protects the personal information of vendors, applicants, and other users who access our services. By using this Portal, you agree to the terms of this Privacy Policy.

2.1 Personal Information

When you register or use our services, we may collect the following personal information:

• Full name and contact details (address, phone number, email address)
• Identity proof documents (Aadhaar, PAN, or other government-issued IDs)
• Business registration details and trade license information
• Bank account details for payment processing
• Photographs and digital signatures as required for applications

2.2 Application & Transaction Data

We collect information related to your use of our services, including:

• Advertisement and hoarding permit applications
• OMD (Outdoor Media Device) installation requests
• Advertisement fee payment records and transaction histories
• Application status, verification records, and approval histories
• Re-verification and regularization requests

2.3 Technical Information

We automatically collect certain technical information when you access the Portal:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on the Portal
• Login timestamps and session activity

The information collected is used solely for official purposes related to the Portal:

• To process vendor registrations and verify applicant eligibility
• To review and approve advertisement and hoarding permit applications
• To facilitate collection of advertisement fees through secure online payment
• To send notifications regarding application status, approvals, and renewals
• To enable ULB officials to verify, manage, and monitor approved advertisements
• To ensure compliance with JLBAR 2017 and applicable government regulations
• To generate official reports and maintain audit trails as required by law
• To improve the Portal's functionality and user experience

We do not sell, rent, or trade your personal information to third parties. However, your information may be shared in the following circumstances:

• With relevant Urban Local Bodies (ULBs) and municipal authorities for verification and approval purposes
• With the Urban Development & Housing Department and other Government of Jharkhand departments as required
• With authorized payment gateway providers solely for processing advertisement fee payments
• With law enforcement or regulatory authorities when required by law or court order
• With auditors and government oversight bodies for compliance and accountability

All government agencies and authorized partners who receive your data are bound by applicable data protection laws and government regulations.

We are committed to protecting your personal information and have implemented appropriate technical and organizational security measures, including:

• Secure HTTPS encryption for all data transmitted through the Portal
• Role-based access controls to restrict data access to authorized personnel only
• Regular security audits and vulnerability assessments
• Secure storage of payment information in compliance with applicable standards
• Session management controls to prevent unauthorized access

While we take all reasonable precautions, no internet-based system can guarantee absolute security. Users are advised to keep their login credentials confidential and log out after each session.

We retain your personal information and application records for as long as required by government regulations and applicable laws. Records related to advertisement permits, fee payments, and vendor registrations are maintained for audit and compliance purposes in accordance with government record-keeping requirements.

As a user of this Portal, you have the following rights with respect to your personal data:

• Right to access: You may request a copy of the personal information we hold about you
• Right to correction: You may request correction of inaccurate or incomplete information
• Right to grievance redressal: You may raise concerns regarding misuse of your data

To exercise these rights, please contact the designated grievance officer through the Help / Support section of the Portal.

The Portal may use session cookies to maintain your login session and improve your experience. These cookies do not store sensitive personal information and are deleted when you close your browser. We do not use third-party advertising cookies or tracking technologies for commercial purposes.

The Portal contains links to other government portals including:

• Government of Jharkhand (jharkhand.gov.in)
• Urban Development & Housing Department
• JUIDCO
• Ranchi Municipal Corporation
• Digital India and National Government Services portals

These external portals have their own privacy policies. We are not responsible for the privacy practices or content of third-party websites.

This Portal is intended for use by registered vendors, businesses, and authorized individuals. We do not knowingly collect personal information from individuals under the age of 18. If you are a minor, please do not register or submit applications without the supervision of a parent or legal guardian.

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our services, legal requirements, or government regulations. Any significant changes will be notified through the Portal. Continued use of the Portal after such changes constitutes your acceptance of the updated Privacy Policy.

This Privacy Policy is governed by the laws of India and the State of Jharkhand, including but not limited to the Information Technology Act, 2000, the IT (Amendment) Act 2008, and applicable rules and regulations issued thereunder. Any disputes shall be subject to the jurisdiction of competent courts in Jharkhand.

For any queries, concerns, or grievances regarding this Privacy Policy or the handling of your personal data, please contact us through:

• Help / Support section available on the Portal
• The designated ULB office in your municipal jurisdiction

We are committed to addressing your concerns promptly and in accordance with applicable laws and regulations.